Payment and Delivery

Payment

We accept the following forms of payment:

  • PayPal / Credit Card

    • PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online
    • One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant
    • All credit card transactions are handled by Paypal. We do not retain any of your credit card information during or after your order is complete
    • Each purchase your credit card information will be secured
  • Bank Transfer

    • Upon completion of order, please transfer the total invoiced amount to: DBS Current 096-29721-1
    • Once the transfer is complete, you may verify your order by contacting our sales staff with your order number via our facebook page
    • Do note that bank transfer from POSB and DBS may take up to one working day to process, while other local banks may take up to 3 working days.
  • DBS PayLah!

    • Upon completion of the order, use the DBS PayLah app to scan the QR code or key in our mobile number as the payee (+65 8812 8686).
    • Key in the total invoiced amount in the Amount box and your order number in the message box and you’re done!

     

Delivery

We’ll need 1 to 2 working days to prepare and dispatch your order. We’ll need 3 to 5 working days for customized orders.

All orders made are required to have a local Singapore address (not within the restricted zone*) or they will be considered void (refunds will be made less administration cost).

  • Courier Via Qxpress

    • Estimated delivery time: 1 – 2 days (Monday – Sat, excluding Sun/ public holidays)
    • Sat delivery will only be made to home addresses and not office addresses
    • Item will be delivered to doorstep
    • Charges: Flat Rate of $4.99
    • If nobody is at home to receive, Qxpress will call your mobile and rearrange with you. There will be 3 attempts on delivery
    • Comes with Tracking Number starting with ‘QS’
    • http://www.qxpress.asia/eng/html/customer_tracking.html
  • Smart Pac via Singapore Post

    • Estimated delivery time: 3 – 4 working days (Monday – Friday, excluding weekends/ public holidays)
    • Item will be delivered to doorstep. If unsuccessful, postman will deliver to letterbox instead
    • Charges: Flat Rate of $3.80
    • Comes with Tracking Number starting with ‘SM’ and ends with ‘SG’
    • http://www.singpost.com/track-items
  • Normal Mail via Singapore Post

    • Estimated delivery time: 3 – 5 working days (Monday – Friday, excluding weekends/ public holidays)
    • Item will be delivered to letterbox
    • Charges: Flat Rate of $1.50
    • Does not come with any tracking number
    • After parcel has been mailed out, it will be on buyer’s own risk of receiving
  • Self-collection

    • Available on an appointment basis and subjected to availability
    • Kindly contact our sales staff via our facebook page with your preferred day and time within our operation hours
    • Address: Blk 9005 Tampines Street 93 #03-222 Singapore 528839
    • Operating Hours:
      • Mon – Fri: 10am – 12pm & 4pm – 6pm
      • Sat: 10am -12pm
      • Sun & PH: Closed
    • Buses available: 5, 8, 15, 18, 21, 23, 28, 59, 65, 67, 168, 518
    • Nearest MRT: Tampines West MRT Station (Downtown Line)
  • International Mail

    • Estimated delivery time: 6 – 10 working days (Monday – Friday, excluding weekends/ public holidays)
    • Shipping cost depends on the country, weight of the parcel + $2.50 registered mail fee
    • Kindly email sales@ohfriday.com your destination and product interested and we will quote the shipping charges accordingly
    • Comes with Tracking Number starting with ‘RC’ and ends with ‘SG’
    • http://www.singpost.com/track-items
  • Delicate Delivery

    • Estimated delivery time: 1 – 3 working days (Monday – Friday, excluding weekends/ public holidays)
    • Charges: Flat Rate of $10
    • Does not come with any tracking number
  • Delicate Delivery with Specific Date and Time Slot

* Restricted Zones:

  • All Islands outside of mainland Singapore including Sentosa
  • All Military Camps and Defense facilities
  • All Police, special operations and SCDF stations
  • All Military and Commercial Airports or Airbases
  • All Naval Bases
  • All Sea Ports and Shipyards (Jurong Ports, Jurong Shipyard, Keppel Shipyard, etc)
  • All Airports including Changi Airport, Airline House, and high security areas
  • Parliament House
  • IRAS
  • All Prisons or detention facilities
  • All immigration checkpoints including Woodlands and Tuas Checkpoints
  • Senoko Incineration Plant
  • Resort World at Sentosa
  • All Power Statiions
  • Tuas south Ave and surrounding industrial areas
  • Embassies or Intenational schoolds with high security entry
  • Marina Bay Sands
  • Any general restricted area (Please call or email if you are unsure)